Livspace Reviews – Worst experience with livespace services – Never recommend livspace to anyone

Posted By: Aditya

Livspace Complaints – Worst experience with Livsapce I have had with any service –
Will never recommend Livspace services to anyone.

We have had a kitchen remodelled by Livspace. We also wanted a one stop shop instead of having to chase up with contractors or carpenters independently.
Livspace’s design boutique in Lavelle Road is quite impressive and gave an impression of them being a popular choice among customers given the number of people visiting it.
Livspace takes the payment upfront and is very rigid about their process which means pay before they share anything (even tentative dates) with you. Once we paid for the design, the execution did not start till a month later (delayed from when they said it would). They had promised that the Project Manager will oversee execution and keep track – he was missing for the most part. The workers came in on their own sweet time – very less work was accomplished daily. Their Customer service is pathetic and not responsive. We have had multiple escalations with no response for a month.
Project is delayed by more than 2 weeks (it was already delayed in starting due to Covid) , now they are asking for payment without even bothering to inform on delays.
This is the worst experience I have had with any service. I think going with a single contractor might have been easier.
Will never recommend their services to anyone.

Livspace Complaints – Not chose Livspace for any small or big work – Livspace advertisements are fake

Posted By: Ankit Patni

Livspace Complaints – Not chose Livspace for any small or big work, don’t get into this trap by looking at good websites, ads, nice picture of their projects because all is fake.

If you think Livspace is the right company for your interiors then I challenge you to think twice. They are not serious about their work, need pushback and follow-ups for every single thing. Always delayed on milestones but very prompt in chasing you for payment (even in the mid-night).

we have given our two flats project to Livspace in the month of 10-Sep-19 my project ID is 401408.

Initially, when we saw their previous projects we were very excited about their designs. When we started designing my house I realized that they don’t have a good design team who can understand my needs and can give results based on my taste. Literally, I have to spend lots of my time to and find designs on my own to keep the project on track and avoid delays.

My project is in mid but still, I have not got the quality 3D renders of my house which I can see before finalizing the design.

To avoid delays I did 50% payment to Livspace so they can start my work for Kitchen & Wardrobes. They assured me that furniture will be ready in 60 days and after getting the remaining 50% payment they will deliver and install the furniture.

Even after 60 days, I need to do multiple follow-ups with Livspace get the furniture. I have done 100% payment now and still, dates are not confirmed by Livspace.

There is no transparency in their processes. Initially, they tell you that you will get a project manager, engineer, escalation manager and a POC but frankly everything is just fake at their end. None of their mobile numbers is updated on their site in “My Account” section and reaching out to them is great pain.

I suggest you to not chose Livspace for any small or big work, don’t get into this trap by looking at good websites, ads, nice picture of their projects because all is fake.
After multiple escalations, they are still not serious. So don’t waste your hard-earned money with the people who are not professionals.

Livspace Reviews – Livspace charged 50% more – Livspace complaints

Posted By: Ankit

Livspace Complaints – Livspace people are a bunch of arrogant, oversmart, money extortioners.

I generally dont write negative reviews for anyone even if they have given me a poor service/product. But Livspaces is a class apart.

The only good part is that they have good designers. And the good part ends there.

Their prices are rubbish.

Each and every thing they charge you is atleast 50% more than the established market rate.

Whats more interesting is that they charge you 8% commission even on such exorbitant pricing.

I will never recommend anyone getting anything done from them.

I will give you certain price pointers, check it in the open market before engaging them and you will know the truth.

1) Tile fixing (livspaces 110 /sft) + 8% commission
2) paiting (livspaces 27 / sft ) + 8% commission
3) Installation of ply (250 /sft) + commission
4) installation (just intallation) of Veneer on door (18000) + commission
5) door laminate (14000) + Commission
5) false ceiling (140/sft) ++

My suggestion, stay away, they are charging you a bomb, will bill you for hidden things.

Once you engage them, you get stuck, you will have to endure them.

I had to remove half the things from their scope which i got it done for half the price.

And here, i am not talking about the delays, non responsiveness and high headedness of the team. Which is an added insult to injury.

Livspace complaints – Pathetic experience with livspace – Do not engage with Livspace

Posted By: Deepika

Livspace complaints – Pathetic experience with livspace – Please don’t engage with Livspace.

Such a pathetic experience. Going through hell after engaging with Livspace. Everything mentioned in the above case is exactly what we are going through. As soon as you make the 50% payment everything starts falling apart. No commitment to quality, timelines and extremely no coordination between the Livspace team (designer, project manager, commercial person) and they keep working in silos. You spend all your time coordinating for them. Escalation matrix just doesn’t have any value. Constant calls and emails all go unanswered. Please don’t engage with them. You will spend far less time giving the turnkey to local independent contractors with far less cost and better quality.

Livespace reviews – would not recommend Livspace to anyone – Livspace charged 40% more than market rates

Posted By: Isheta

Livspace Complaints – would not recommend Livspace to anyone! – charge us at least 40% more than market rates with zero transparency on where is the money going

Livspace is trying to make a process for the enitre house design work but has not been able to do it yet. The process is more on paper, but not feasible and practised in principle at all. We got our 3BHK done from them in Mumbai and wanted a hassle free project as we cannot afford to spend a lot of time. However, every single member in the team is extremely slow. The design phase took 3 months because the designer would not send us 3D designs in time and took weeks. After that, the execution was promised in 2 months but its 4 months already and still another week or so to go.
People on the project dont talk to each other due to which there is always a huge communication gap. The designer quality is average and most of the design work was our idea. She only helped us execute it. With a ticket size of 25 Lakhs, I would have expected a more senior designer and a smooth execution but clearly noone cares. The project head does not speak to us once the project was sold and project managers and designer is left to handle goof ups. There is no proper escalation matrix and we are left with struggling with the same set of people who cannot help.
On top of all this mess, they charge us at least 40% more than market rates with zero transparency on where is the money going. The only saving grace in this project was the contractor whose work is really clean and he is very professional. Its an irony that the organized set up was disappointing and the contractor who I was vary to deal with turns out amazing. I wish I had found him earlier directly, I would have designed the house and got it executed through him directly and saved at least 5-7 Lakhs. I would not recommend Livspace to anyone!