Posted By: Nancy
I have been cheated by Dentzz. I have been traumatized with the whole experience and now want Dentzz to refund my money. If this is not done I would want to proceed legally against Dentzz and filing a case in the consumer court would be my first step.
I am sending you my version what had occurred during my treatments with Dentzz. I was quoted 12, 630(USD) for a full mouth rehabilitation which is supposed to include all 28 teeth and Laser gum surgery.
Here is a list of what they did.
- Full mouth x-ray upper and lower
- Impressions upper and lower
- Installed 20 new crowns for the smile teeth
Here is what they did incorrectly:
One good tooth on the lower right jaw was extracted and it should not have been according to Dr. Sonam.
During the procedure bridge fixed on the implant got loose(lower right jaw) was rendered loose during work being done to adjacent teeth according to Dr. Sonam. They did not reinstall the bridge implant. They refused and requested more money. As a result there is a void(hole) in my gum.
No laser gum surgery
Because of their inexperience and bad judgement I now am missing 1 natural tooth. And because of that I have a hole in my jaw. They damaged my lower jaw teeth. I started to argue with Dr. Priyank and Dr. Sonam they said we have completed all the required dental work to the 20 smile teeth. They both started to argue and got extremely hyper towards me. I was left to find another dental clinic to complete their work. They demanded that I pay an additional 12, 000(USD) for Dentzz to finish the dental work. They are clearly ripping me off. They believe that I am stupid and don’t know what’s going on. I’m from Canada and my priority was to travel to India for my I.V.F but in Canada it never would cost near that amount for that small job. As we understand from our dental family doctor in Canada 9, 000 all in total with our high currency by Canadian dollars not USD currency. Plus you would not be paying for hotel, flight ticket, Uber charges and time wasted. All of those expenses I can save in my country. But because I trusted you and your company to find me a reputable dental clinic and it did not work out I have been let down. Very disappointed with Dentzz Clinic was trying to take advantage of me. On March 9 you tried to get a hold of them with no success. Dr.Priyank told you that he was on leave. On March 12 you spoke to the management of Dentzz and they told you they would send the treatment details. As well you had arranged a conference call meeting on March 13 between you, myself and Dentzz clinic. Dr. Priyank and myself were at the meeting but Dr. Sonam wished not to attend. She was too busy to sit down. She didn’t care to attend. And Dr. Priyank was there with his patient. I saw him but again after 1 ½ hours waiting the reception lady received his call to tell me to leave. His excuse he’s not there(lied). As a price comparison my husband had dental work done at Apollo White Dental. He had full dental rehabilitation done there. Full x-rays. Impressions upper and lower. Root canals for 22 teeth. One extract. One implant. Crowns 22 of them. Their price was 9, 157(USD) complete. when we compare both it is very clear that I have been cheated by Dentzz. I have been traumatized with the whole experience and now want Dentzz to refund my money. If this is not done I would want to proceed legally against Dentzz and filing a case in the consumer court would be my first step.