IF YOU WANT TO BUY ANY PROPERTY FROM THESE GUYS BE PREPARED FOR INDEFINITE DELAY, NO COMPENSATION AND ARROGANT STAFF !!
There are several reviews on Nitesh Flushing Meadows and here is my two cents. A real scenario that happened with customers at their MG Road Office.
40 Odd customers get an appointment fixed a month back with the CEO of the company for 19th January 2013 at their MG Road office with much difficulty. They arrive dot on time on the designated date.
CEO and team are unavailable. They are at the project site instead of being at office. Reason, CRM Team DIDN’T COMMUNICATE to customers about change in venue.
On trying to reach them over phone they are unavailable. Gretta – General Manager CRM accuses customers of lying of not receiving email. Neither is she ready to forward the email that was supposedly sent. Obviously because no email was sent.
After waiting for more than 2 hours and requesting for another appointment date no body buzzes. The General Manager CRM Gretta Vinu arrives at the MG Road office after more than two hours of wait. Instead of apologizing for the lack of communication for creating confusion she shows attitude to them and talks very rudely.
She keeps them standing at the lobby …… doesn’t even offer them to sit in a conference room and hear out their concerns.
When customers question her about why she doesn’t answer emails or takes phone calls to hear the concern of her customers. She rudely responds that she “CHOOSES NOT TO ANSWER THE EMAILS SENT” !!
There is a heated argument between Gretta and the frustrated customers.
And she walks off from the place.
THIS IS THE ATTITUDE OF A GM Manager CRM towards it’s customers. The project Flushing Meadows is already delayed for more than 1.5 years. Their earlier project Forest Hills was handed over after 5 years. And Nitesh Estates is not paying compensation to it’s customers as signed in the sales agreement.