100% true..I am one of their highly unsatisfied client and trust me, I am not the only one. They will be very nice to you till they get your money and will give you big promises like you are an ideal candidate or power couple but as soon as they get their hands on consultancy fees, they stop calling you or updating about your visa status. When you call them, they are rude as they are doing a favour to you. Guys please invest your hard earned money somewhere else. Unfortunately, I am stuck with them as they are very clear on not giving me a refund. Don’t fall for fake promises.